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The offer and sale of products made on the website are governed by these General Terms and Conditions of Sale. For any other legal information, see the sections Privacy and Cookie Policy. The Customer is required to carefully read these general conditions of sale before placing the purchase order. The forwarding of the purchase order implies full knowledge and express acceptance both of the aforementioned general sales conditions and of what is indicated in the Order Form.















  1. Object

    1. These General Terms and Conditions of Sale have as their object the sale of products made online through an electronic commerce service on the site

    2. The products sold on the site can be purchased and delivered exclusively in the countries indicated in the Order Form. Any orders for shipments to be made outside these countries must be specifically approved during the order processing procedure.

  2. Subjects

    1. Products are sold directly by the company Maffini Valter Luigi, with legal and administrative office in Italy, in Via Toscana, 2 - Cornegliano Laudense, fiscal Code and registration number in the Business Register of Lodi n. 11906560963 (from now on Maffini Valter Luigi o Seller).
      For any request for information, you can contact the eCommerce Department of Maffini Valter Luigi:
      - via e-mail to the following address:
      - by mail to the following address: Via Toscana, 2 - Cornegliano Laudense

    2. These General Terms and Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on :/ and do not regulate, instead, the supply of services or the sale of products by parties other than the Seller that are present on through links, banners or other hypertext links. Before placing orders and purchasing products and services from parties other than the Seller, we suggest checking their sales conditions, because the Seller is not responsible for the provision of services by third parties different subjects.

    3. The products are sold to the Customer identified by the data entered when filling in and sending the order form in electronic format with simultaneous acceptance of these General Conditions of Sale.

    4. The offers of products on the site are aimed at adult customers. If you are under 18 to buy on the site you must first have the consent of one of your parents or a legal guardian. Remember: this is always valid, not only for our site, but for all the sites you visit on the Internet: when you browse the Internet you see or you are requests for information that you do not understand or are not clear always ask your parents for help. By placing an order through this website, you guarantee that you are over the age of 18 and have the legal capacity to enter into binding contracts.

    5. The Customer is prohibited from entering false, and / or invented, and / or fantasy names in the online ordering procedure and in further communications. The Seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.

    6. By accepting these Conditions of Sale, you also exempt the Seller from any liability arising from the issue of incorrect tax documents due to errors in the data you provided when placing the order online, being yourself the only customer responsible for their correct insertion.

  3. The sale through e-commerce service

    1. By online sales contract is meant the distance contract concerning the sale of movable goods (hereinafter Products) stipulated between you, as Customer, and Maffini Valter Luigi as a Seller, as part of an e-commerce service organized by the Seller who, for this purpose, uses remote communication technology called Internet.

    2. To conclude the purchase contract for one or more Products, you will need to complete the order form in electronic format (hereafter Order) and send it to the Seller through the Internet following the relative instructions.

    3. The Order contains:
      - a reference to these General Terms and Conditions of Sale;
      - information on each purchased Product and its price;
      - the payment methods you can use;
      - the delivery methods for the Products purchased and the relative shipping and delivery costs;
      - a reference to the conditions for the exercise of your right of withdrawal;
      - the methods and times for returning the purchased products.

    4. Although measures are constantly taken to ensure that the photographs shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the characteristics techniques and resolution features of the colors used by the computer you use, therefore the Seller will not be responsible for any inadequacy of the graphic representations of products shown on the Site due to the aforementioned technical reasons, since such representations they are merely illustrative.

    5. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.

    6. The contract is concluded when the Seller receives your Order Form over the Internet, after verifying the correctness of the data relating to your order. Once the contract is concluded, the Seller will take charge of your Order for its fulfillment.

  4. Processing of the order

    1. With the transmission through the Internet of the Order, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale.

    2. Once the contract is concluded, the Seller will send you, by e-mail, an Order Confirmation, containing a summary of the information already contained in the Order.

    3. The possibility remains, on the part of the Seller, before sending the Order Confirmation, to request you by e-mail or on the phone you indicated, additional information with reference to the Order sent by you through the Internet.

    4. The Seller may not process your purchase orders which do not give sufficient guarantees of solvency or which are incomplete or incorrect or in the event of unavailability of products. In these cases, we will inform you by e-mail that the contract it is not concluded and that the Seller has not followed up on your Order specifying the reasons. In this case the sum previously committed to the means of payment will be decommitted.

    5. If the products, presented on the website, are no longer available or on sale after sending the Order, the Seller will promptly notify you in a timely manner and in any case within thirty (30) working days from the next day to that in which you have sent your order, the unavailability of the ordered Products, in this case the sum previously committed to the Customer's means of payment will be disengaged.

    6. Each sale made by the Seller through the online sales service may regard one or more products, without a quantity limit for each item.

    7. We reserve the right to refuse orders from a customer with whom a legal dispute relating to a previous order is in progress. This applies equally to all cases in which the customer deems inappropriate, including, by way of example the case of previous violations of contract conditions for the online purchase on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activities of any kind.

    8. The Customer correctly concludes the Order Procedure if the Site does not show any error message (the system cannot detect errors with reference to the data entered by the Customer in the field dedicated to billing and shipping addresses).

  5. Prices

    1. Unless otherwise stated in writing, all the prices of the Products and the shipping and delivery costs indicated on the website and in the Order are to be considered VAT included and expressed in. The validity of the prices indicated is always and only the one indicated by the website at the time of transmission of the Order through the Internet. Product prices and shipping and delivery costs may change without prior notice. Then make sure of the final sale price before sending the relevant Order.

    2. All the Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the website and in the Order, if not otherwise specified, are to be considered not including any costs related to duties customs and related taxes if the shipment takes place in countries outside the EU or in countries where the regulations in force provide for import charges.

    3. These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products, according to the indications specified in the Order Confirmation.

  6. Methods of payment

    1. To pay the price of the Products and the related shipping and delivery costs, you can follow one of the methods indicated in the website and which are summarized below. The customer can pay by credit card, Visa, Mastercard, Visa Electron and / or other similar cards through the wix online pay system. The payment procedure takes place on a secure server that uses the SSL (Secure Socket Layer) protocol.

    1. Each shipment contains:
      - the ordered product (s);
      - the relative transport document / accompanying invoice;
      - any accompanying documentation required based on the country of dispatch;
      - any information and marketing material.

    2. The delivery of the Products purchased through the Seller's website may take place in different ways. The products purchased will be delivered by the courier identified by the Seller to the shipping address indicated by the Customer on the Order. See the Shipping section for additional information on costs, time and method of delivery and countries served at the time of receipt of the goods at home, or in another place of delivery indicated, we ask you to verify the integrity of packages at the time of delivery by the courier. anomalies you will have to make to note and to note the same ones from the courier and to reject the delivery. Otherwise the possibility to assert your rights in this regard will disappear.

    1. Only if the customer who signs the contract is a consumer (meaning with this definition any natural person who acts on the site for purposes unrelated to the business or professional activity), will have the right to terminate the contract with the seller , without any penalty and without specifying the reason, within fourteen (14) working days, starting from the day of receipt of the products purchased on the website.

    2. To exercise the right of withdrawal, contact our Customer Service within the term of 14 (fourteen) working days from the day of receipt of the Products: you can tell us your intention to withdraw from the contract, indicating which Products will be returned.

    3. You will receive all the information necessary for the return of the Products.

    4. The right of withdrawal is subject to the following conditions:
      - the returned Products must be returned in their entirety and not to parts or components thereof even in the case of kits;
      - the returned Products must not have been used, washed or damaged;
      - the returned Products must be returned in their original packaging;
      - the returned Products must be sent to the Seller in a single shipment. The Seller reserves the right not to accept Products of the same Order returned and shipped at different times;
      - the returned Products must be delivered to the courier within fourteen (14) working days from the date you received the products;
      - in the case in which the Seller, with the purchase of a specific package of Products, offers the possibility of purchasing them at a lower price than that which would normally be charged by purchasing them individually (eg 5 × 4, 3 × 2 etc.), the right of withdrawal can also be exercised with the return of only some of the products purchased: in this case the price will be recalculated taking as a reference the lower price charged for the purchase of the single product. In all the other cases (bundling, prize transactions, etc. etc.) the right of withdrawal can be exercised only with the return of all the Products purchased, therefore excluding any partial exclusion.

    5. If the right of withdrawal is exercised by you in accordance with the previous conditions (paragraph 8.4), the Seller is required to reimburse the sums paid by the customer within 30 days from the receipt of the returned products by the Seller. Normally the re-crediting by the amount initially withdrawn occurs quickly, but the times according to which the re-credit will actually be visible on your current account will depend on your bank.

    6. In case of return the only expenses at your charge will remain the initial shipping of the order of the purchased products.

    7. The Seller undertakes to also bear the initial shipping costs of the Products exclusively in the event of damage to the same due to transport or errors in shipment by the Seller. Only in these cases, the Seller will also refund the amount you paid as shipping costs The Seller will send an express courier to collect the Product from the address you indicated.

    8. For the return you will need to use only the Courier indicated by the Seller in the Online Return Form: in this way the costs of returning the purchased products will not be at your expense because this payment will be made, on your behalf, directly by the Seller. the Seller, with the exception of the provisions set forth in the previous point 8.7 and for the cases of return for defect of the product, will withhold from the reimbursement to you due a lump sum equal to the cost previously incurred by you for the shipment and delivery to your home of the purchased products or the shipping costs normally provided for the delivery country In addition, from the time of delivery of the purchased products to the shipping agent indicated by the Seller in the online return form, the Seller exempts you from any liability in case of loss or damage to the products during transport.

    9. In the event of exercise of the right of withdrawal, the Seller will provide for the corresponding reimbursement, within 30 days from the date of receipt by the latter of the Products returned according to the methods indicated above, by crediting the amount to be reimbursed in the same manner of payment chosen by you at the time of the Order.

    10. In the case of exercise of the right of withdrawal without compliance with the aforementioned methods (eg beyond the 14 days provided by law, or without having filled out the online Return Form etc.), the Seller will send you back Products purchased also charging you for additional shipping costs.

    11. The right of withdrawal cannot be applied in the case of customized products upon your explicit request at the time of order entry.

    1. The Seller is responsible for any defect in the products offered on the site, including the non-compliance of the items with the products ordered, pursuant to the provisions of Italian law.

    2. If the Customer has stipulated the contract as a Consumer (meaning with this definition any natural person who acts on the site for purposes unrelated to any business or professional activity performed), this warranty is valid provided that both are respected the following conditions:
      - the defect occurs within 24 months from the date of delivery of the products;
      - the Customer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter;
      - the online return form is filled in correctly. In relation to perishable products, the legal guarantee will only be effective until the expiry date indicated on the packaging of the product itself.

    3. In particular, in the event of non-compliance, the Customer who has entered into the contract as a Consumer will have the right to obtain the restoration of the conformity of the products without expenses, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract in relation to the disputed goods and the consequent return of the price. All the costs for the return of defective products will be borne by the Seller.

    1. These General Terms and Conditions of Sale are governed by Italian law and will be interpreted on the basis of it, without prejudice to any other mandatory rule prevailing in the country of habitual residence of the Customer. Consequently the interpretation, execution and resolution of the General Conditions Sales are subject exclusively to Italian law and any inherent and / or consequential disputes to the same must be resolved exclusively by the Italian judicial authority In particular, if the Customer is a Consumer, any disputes must be resolved by the court of place of domicile or residence of the same according to the applicable law or, at the consumer's choice in case of action taken by the consumer himself, by the Court of Lodi. If the Customer acts in the exercise of his business, commercial, craft or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Lodi

    1. The Customer acknowledges, accepts and gives his consent to the fact that all communications, notifications, certifications, information, reports and any documentation on the operations performed, referring to the purchase of the Products, will be sent to the email address electronic indicated at the time of registration, with the possibility of downloading information on durable media in the manner and within the limits provided by the Site.

  7. Changes and update

    1. The Seller may make changes or amendments to these General Terms and Conditions of Sale at any time. Therefore, the Customer will be required to accept only the General Conditions of Sale in force at the time of its purchase. The new General Conditions of Sale will be effective from the date of publication on the website and in relation to purchase orders submitted after that date.

  8. Privacy

    1. You can get information on how we treat your personal data by accessing our Privacy Policy.

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